Front Desk Volunteer FAQ's

How Do I Become a Volunteer?

The first step is to complete a volunteer application form.

What Would My Responsibilities Be?

Front Desk volunteers are the face and voice of PAWS. The Front Desk is often a very busy place and volunteer responsibilities include:

  • Welcoming visitors to the Center, answering questions, and directing visitors to appropriate locations, volunteers, Shelter Supervisor, etc.
  • Accepting donations from visitors, giving receipts, and thanking on behalf of PAWS.
  • Answering phones and providing information and/or obtaining information, as needed.
  • Receiving information about cat and dog surrenders, and getting information to appropriate intake volunteers.
  • Helping with PAWS projects as needed.

How Would I Be Trained for These Responsibilities?

Training is a one-to-one buddy/mentor system, working with an experienced volunteer during a regular desk shift on Saturday, Sunday, Monday or Tuesday open hours.

What Are Shift Times?

Saturdays and Sundays: 10:45 am - 1:30pm and 1:30-4 pm; 4:45-7 pm on Mondays; and 11 am - 2 pm on Tuesdays.

Are There Resources Available to Help Me Do the Job?

Yes! There is a comprehensive reference book with information about surrenders, adoption fees, local vets, PA animal welfare organizations, spay/neuter assistance programs, lost/found animal instructions, voice mail notes, and the volunteer directory.

Join the PAWS volunteer team today, and help make a difference to Centre County's homeless animals!